Under the General Data Protection Act 2018 you may request details of personal information which we hold about you. If you would like a copy of the information we have, please write to the email below. Please be aware we may ask you to complete a request form to ensure you are who you say you are and understand exactly what information you need.
We are committed to ensuring that your privacy is protected, any information you provide while using this website or in communications will only be used in accordance with this privacy statement. We may review and change this policy in the future and will update this page. This policy is effective from 30th June 2019.
The information we collect during a booking or enquiry - We collect some or all of the following information:
• address and postcode
• email address
• telephone number
• other relevant information in response to your requests and processing your holiday or questions/surveys
We will never pass on your personal information to third parties unless we have your permission or are required by law to do so.
How long do we keep your information?
We need to satisfy various lawful requirements including HMRC and other regulations. In general we will retain booking information for 7 financial years or occasional longer if it relates to requirements set out in law or by our insurers.
Some information that is not relevant or required by law maybe deleted periodically.
In staying with us you have to be a member of the Greener Camping Club (GCC), which we enrol you when you book. We have a written agreement with the club on how this information may be used please see here https://www.greenercamping.org/privacy/index.html on how this information is held and processed. GCC only holds your name and email address no other details.
If you make a general enquiry - the information is usually only kept for 12 months or shorter.
If you have any queries about our policy or any other matter, please do not hesitate to get in touch.
Thanks, the Belan Bluebell Team